When you listen to someone give a sales presentation, and you need to decide whether you will buy the item, you are engaged in comprehensive listening.

Speechmaking becomes more complex as cultural diversity increases.

Active listening means focusing on the speaker’s appearance and delivery rather than on her or his message.

A speaker’s frame of reference and a listener’s frame of reference will never be exactly the same.

The process of audience analysis and adaptation affects every aspect of speech preparation from choosing a topic to delivering the speech.

Speakers who think positively about themselves and the speech experience are more likely to overcome their stage fright than are speakers who think negatively.

Which of the following is included among the four major causes of poor listening discussed in your textbook?

Research has shown that for most speakers, anxiety decreases significantly after the first 30 to 60 seconds of a speech.

Organizing ideas for presentation in a speech is an important aspect of critical thinking.

It is usually a bad idea to make eye contact with individual members of your audience.