McDonalds learned from numerous surveys that customers wante…

McDonalds learned from numerous surveys that customers wanted their food fresh, fast, and hot.  However, their styrofoam containers were really bad for the environment.  So they changed their packaging to use recycled cardboard, which gave customers what they wanted in a way that was good for society.   This is an example of which marketing management orientation?

Kevin’s family told him repeatedly that if he didn’t go to c…

Kevin’s family told him repeatedly that if he didn’t go to college, he would never be successful in life.  Therefore, Kevin thought that getting a college degree was his only option in life.  This is an example of which characteristic affecting consumer behavior?

Due to COVID-19, many Americans either lost their jobs perma…

Due to COVID-19, many Americans either lost their jobs permanently or were furloughed (temporary lay-off).  As a result, most retail sales dropped off dramatically.  To entice shoppers back to their stores, retailers offered many sales with 50 – 75% off (better than typical Black Friday deals.)  This is an example of which micro- or macro-environmental factor?