​ Which characteristics will always lead to a positive relationship?

When speaking on the telephone, you lose the ____ feedback that is so valuable in effective communications.​

​ What type of two-way communication is often the most personal in nature?

Which behavior is the best reaction to constructive criticism?​

A measure of a health care professional’s sincerity is his or her ability to ____ with patients.​

​ Which of the following is an informal source for finding a potential job?

What is the first stage of grieving during the dying process, according to Dr. Elizabeth Kübler ?​

​ Unlike your _____, which can be copied and sent out to several employers, your _____ must be specific and unique for each job.

​ A person explodes suddenly about things that have nothing to do with the circumstances. What term best sums up this individual?

Inventing and developing Velcro from analyzing sticky burrs is an example of a(n):​