To implement the new configuration with the cross-trained representatives Pets-R-awesOMe needs to subscribe to software that routes each call to the next available representative. The software costs $10 per hour. The opportunity cost of a customer waiting in the queue for a representative is $20 per hour. In light of this information, do you recommend they implement the configuration with the cross-strained representatives?

Varenicline is the only prescription FDA-approved smoking cessation aid

Review the image of the prescription, patient label, and the stock bottle that were used to fill prescriptions that are located in the pharmacy and indicate whether the prescription has been filled correctly. If not, please select the appropriate reason why this product cannot be dispensed.  Assume that all DEA number, license numbers, and NPI numbers are valid and accurate. 

A teenager planned to play a malicious prank on a neighbor. The teenager wanted to see the neighbor slip and fall, although she did not intend for the neighbor to suffer serious injuries. She poured several quarts of silicone-based engine lubricant into the street in front of the neighbor’s driveway, causing the street to become dangerously slippery. While the teenager waited for the neighbor to come out of his house, a passing motorcyclist drove through the slippery patch, spun out of control, and crashed, sustaining serious injuries. The motorcyclist sued the teenager, alleging one count of battery. Will the motorcyclist prevail?   

A shopper was buying groceries and attempted to pay with a personal check. The grocery clerk thought she recognized the shopper’s name from a store memo listing known habitual bad check writers in the area. The clerk immediately called for the store’s security guard over the store’s loudspeaker. The guard quickly approached the shopper and requested that she step into his office. The shopper protested her innocence but accompanied the guard. He told her not to leave, or he would call the police. She was then kept waiting in the guard’s office for an hour until the guard finally returned with a copy of the memo showing that the shopper’s name was not on the list. The shopper was terribly embarrassed by the entire incident because several of her neighbors had seen the guard take her away. If the shopper sues the grocery store for damages for her humiliation, will she prevail?

Late one evening, an attorney, realizing that she had forgotten an important file at her office, returned to the office to retrieve the file. Upon entering her office, the attorney encountered an intruder wearing dark clothes and a ski mask rifling through her files. The attorney was carrying a loaded gun. She immediately drew her weapon, pointed it at the intruder, and yelled, “Leave now, or I’ll shoot.” Instead of leaving, the intruder reached into his front pocket. Before the intruder removed his hand from the pocket, the attorney pulled the trigger and shot him in the chest. Later, it was determined that the intruder was not carrying a weapon. The intruder survived, but was seriously and permanently injured as a result of the shooting. The intruder sued the attorney for battery. The attorney claimed that her actions were justified by self-defense. The intruder moved for summary judgment. How should the judge rule on the motion?  

The owner of a failing cafe and a well-known restaurateur signed a written document indicating that the restaurateur would “pay for the transfer of all kitchen equipment within the kitchen at the cafe to the restaurant by December 31.” After the cafe closed, the restaurateur went to the cafe and transferred all kitchen equipment to his own new restaurant site. The restaurateur researched the cost of the equipment at the time it was purchased and mailed a check to the cafe’s owner for that amount. He had entered into many similar agreements with other businesses before, without any problems. The café owner immediately sent a letter to the restaurateur demanding the return of the kitchen equipment. The cafe owner argued that no contract was formed because the parties had not agreed to a price and that the owner had anticipated a much higher sales price. Have the parties formed a valid and enforceable contract?  

Review the image of the prescription, patient label, and the stock bottle that were used to fill prescriptions that are located in the pharmacy and indicate whether the prescription has been filled correctly. If not, please select the appropriate reason why this product cannot be dispensed.  Assume that all DEA number, license numbers, and NPI numbers are valid and accurate.   

A mother was in a canoe with her young son on a river. As the son leaned over the canoe’s edge to watch some ducks swim by, he fell into the river. The son could not swim and began to drown, so the mother jumped into the river to save him. However, she could not find him in the choppy water. A nearby fisherman saw the incident, jumped into the water, and saved the drowning boy by carrying him to the riverbank. In doing so, the fisherman was forced to drop the expensive fishing pole he was using to catch fish in the river, losing it forever. When the woman met the fisherman on the riverbank, she thanked him and promised to repay him for the lost fishing pole within the week. A week later, when the fisherman asked for the money, the mother changed her mind and told him she would not pay for his fishing pole. Assuming that none of the parties can be found negligent under the common law, can the fisherman recover the cost of his fishing pole from the mother?

A borrower failed to make several payments due on a business loan. While the borrower was in the hospital recovering from a major operation, the lender, a family friend, approached the borrower’s wife about additional security for the business loan. The lender intimated that, if some action was not taken concerning the loan, the lender would have to file a civil action. Distraught over her husband’s physical condition, the borrower’s wife, at the lender’s suggestion, granted the lender a mortgage on valuable property that she had recently inherited. The mortgaged property was to serve as additional security for the business loan. As a consequence of the mortgage, the lender did not reduce the outstanding amount of the business loan but did extend the time in which the borrower had to repay the loan. Of the following, which would be the best basis on which the borrower’s wife can seek to avoid the mortgage?