Shelf positioning refers to the: 

Which of the following is NOT a guideline to follow when communicating with a cell phone? 

A salesperson’s persuasive abilities are improved with an enthusiastic attitude and effective proof statements.

A hospital administrator expected the salesperson to use precise wording and concise phraseology in a well-organized presentation that appealed to her need for logic. What personality type is the hospital administrator?

“In what order are the feature, advantage, and benefit presented in the following statement? “”This television’s solid-state design produces a more vivid picture that will make your television viewing more enjoyable.”

The wholesale nursery salesperson has just satisfactorily answered an objection voiced by her prospect. What is the next selling step for her?

Which of the following distorts communication between the buyer and the seller?

Bonus Question: Match the term with the correct answer.

What is the term used to describe the reception and translation of information by the receiver?

“In a normal two-person conversation, more than 65% of the social meaning of what is communicated is conveyed:”