A company would like to see if the percentage of job satisfaction among their employees exceeds 45%. In a random sample of 36 employees, 19 said that they are satisfied with their job.  Based on the provided information, the point estimate for the true proportion employees in the company who are satisfied with their job is

List at least one characteristic that should alert a mediator that it’s time to end “the exchange.”   (assuming that the parties are mediating in a professional, relatively calm manner)

How does a representative of a large business view mediation, compared to an individual (or the owner of a small business)?   How might that impact the mediator you select?   

Before the mediation, when you are talking to one of the potential parties, you can (in their presence) treat their concerns as facts, as this will help gain trust with the party.  

If conducting a brainstorming session during option generation, if you see a potential flaw with an option proposed by one of the parties, to keep the session on track, you should immediately pause the brainstorming session and communicate where you believe there is a flaw.  

When using option generation to form an agreement, list and describe one example of how an agreement can actually be based on DISAGREEMENTS (or DIFFERING INTERESTS) between the parties. 

Fill in both blanks with your answer, as discussed in class: Litigation is a ______________ solution to a _____________ problem.

Answer the following question with the missing word.   ______________ is essential to any mediation and must be established quickly and maintained throughout the process.

Kim and Jessica are in a car wreck. Kim sues Jessica.  Jessica wants to get photos of the car wreck from Kim  (or wants Kim to bring the car to Jessica’s lawyers so they inspect the car).  Which of the following documents does she need to use:

When one of the parties to a mediation alleges “general” negative statements, it is good mediator practice to ask them for examples.