In writing a thank-you message, how can a writer make a letter sound warm and conversational?

Geoffrey must create a corporate blog. Advice he should follow in writing his blog is that it should be structured with numbers, bullets, and sub-headings, contain expressive action verbs, and use_______.

Each and every  is an example of a(n) _______.   

An electronic grammar- or spell-checker provides sufficient proofreading for business messages.

Goodwill messages that follow the five Ss will be _______.

Business letters are necessary for situations requiring (a) a permanent record; (b) persuasive and well-considered presentation; (c) formality and sensitivity; and (d) _______.

Slashing wordy expressions means _______. 

Deadlines and action information should be included in the body of an e-mail message or memo.

Some advantages of texting and instant messaging include immediacy and cost. 

In writing a sympathy note be sure to _______.