We are training our employees on a new expense reporting tool to increase efficiency and get the reimbursements back to the employees sooner. As we are getting into the intense traveling season, we want to make sure this software is implemented.  Please discuss and define 3 pillars of Knowles to this scenario. Which one do you think is most effective? Why? 

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What type of training evaluation is where we see if the hospital experiences greater patient satisfaction, less turnover, and less overtime?

We are training our employees on a new expense reporting tool to increase efficiency and get the reimbursements back to the employees sooner. As we are getting into the intense traveling season, we want to make sure this software is implemented.  Please define and provide an example of 2 training techniques tied to this scenario. Which one do you think will be best for this situation? Why?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster.  Which type of learning focuses on the idea that the adult learners need to take control over their learning and focuses on their initiative in their own learning? 

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. Lawson is going to retire in 6 months and has used paper charts her entire career. She is nervous to learn something new as she has utilized paper and pencil her whole career. What challenge to adult learning is this? 

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. We are doing this training because we realize the employees are not all aware of some of the proprietary software. They need to be trained on it to best serve the patient, which is one of the company’s objectives to have a 95% or higher patient satisfaction rating. Which of the 3’Ms would this fall under?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What would be a cause of plateaus employees are experiencing in the organization? 

Extra Credit – 1/2 for answer and 1/2 for rationale Which of the learning styles do you think would work best in organizations (e.g., Knowles, Kolb, and Bloom)? Why?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster.  We are doing this training because we realize the employees are not all aware of some of the proprietary software. We want to make sure that the employees are able to explain things to patients. What is this known as under Bloom’s Taxonomy? 

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. We are doing this training because we realize the employees are not all aware of some of the proprietary software. The last time we did this training we read them the instruction manual page by page and they fell asleep. In this training, we utilize active learning and case studies to ensure individuals pay attention to us. What would this fall under in the ADDIE model?