____ is a disciplined approach that relies on statistical data and improved methods to eliminate defects from a firm’s products and services.

The term magnitude is used to describe the number of production processes that are used to produce products or services.

____ is the arrangement of machinery, equipment, and personnel within a production facility.

The collection of data on prevailing wage rates within an industry or geographic area is referred to as a wage survey.

When New Coke was introduced, it failed miserably in the market. After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Universal Dynamics Corporation recently was awarded a $150,000 federal contract. Thus, the government requires the corporation to engage in affirmative action related to

Employee empowerment replaces top-down management control, giving employees a voice in what they do and how and when they do it.

​Large shoe manufacturing companies such as Nike and Adidas most likely use ____ to help design shoes and to control the machinery needed to produce the finished product.

Janet is a runner for a large law firm. Her duties include purchasing supplies for the copy room. Janet was given permission by the office manager to sign credit-card receipts when making purchases. Janet has been given ____ to use the firm’s credit card.

Human resources planning is determining the firm’s future human resources needs.