breeds of cattle that have “ear and hump’ where as cattle are considered conventional cattle that are more suited for cooler climates.  (hint: I’m looking for the Genus species classification)

Ultimately, who controls the beef industry? 

To de-emphasize negative news, place it at the end of a paragraph.

Which of the following best prompts action in a persuasive message?

When dealing with disappointed customers in print or online, address the problems immediately and personally.

Which of the following is the best tip for employees who use social networking sites?

What are the primary goals in writing adjustment letters?

When conveying negative news, you can minimize potential legal issues by avoiding abusive and careless language as well as ________.

Select the best subject line for a memo delivering bad news to employees.

When writing a persuasive message, it is important to expect resistance from your audience