Rules or procedures describe exactly what actions are to be taken in specific situations.

Frequency and beam divergence are directly related.

Terrorism in the post-9/11 world, ethical scandals, outbreaks of workplace violence, information technology failures, and man-made environmental disasters are all examples of __________ problems that managers sometimes face.

Which of the following correctly describes the origin, insertion, innervation, and action of the scalene muscles? A) Origin: Transverse processes of C3–C6 Insertion: 1st and 2nd ribs Innervation: Dorsal scapular nerve Action: Elevates the 1st and 2nd ribs during inspiration, laterally flexes the neck B) Origin: Transverse processes of cervical vertebrae C2–C7 Insertion: 1st and 2nd ribs Innervation: Cervical spinal nerves (C3–C8) Action: Elevates the 1st and 2nd ribs during forced inspiration, laterally flexes the neck C) Origin: Spinous processes of C1–C5 Insertion: Clavicle Innervation: Phrenic nerve Action: Depresses the clavicle and aids in respiration D) Origin: Anterior surface of C1–C3 Insertion: Acromion process Innervation: Axillary nerve Action: Rotates and extends the head

Strong core values give character to an organization, back up the mission statement, and help guide members’ behavior in meaningful and consistent ways.

The foundations of the behavioral approach to management include all of the following components EXCEPT:

Decision making is a __________ process that begins with __________ and ends with __________. 

Planning helps managers and organizations to stay ahead of the competition by creating a performance-oriented sense of direction, making sure the most important things get attention first, ensuring that all resources are used to best advantage, and anticipating problems and opportunities so they can be dealt with in the best way.

Which of the following statements best distinguishes between procedures and policies?

__________ is one of the “Big Five” personality traits that reflects the degree to which someone is responsible, dependable, and careful.