External benchmarking is the comparison of data and practices with other healthcare organizations.

The LPN notes the client has become confused after medication administration and is planning to notify the health care provider by telephone. Which technique would be most appropriate to use when communicating with the health care provider? Note: You are now beginning the exam. Please show both sides of your whiteboard to the camera.

Why is incident reporting critical in risk management?

A nurse is preparing to observe and gather objective data of the client’s skin integrity. The client has visitors in the room. What should the nurse do?

Total Quality Management (TQM) emphasizes long-term success through customer satisfaction in healthcare organizations.

The focal point of nursing is the nurse-client relationship. What must nurses consider about themselves when caring for clients from other cultures?

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) only evaluates hospitals and does not include other types of healthcare facilities.

The LPN is giving report to the oncoming nurse about the care of a client using the SBAR format. The LPN states that “the client should continue to have vital signs taken every hour, report any alterations to the health care provider and manage client’s pain”. In which section of the SBAR format report would this information be included?

An LPN sits down with an interpreter to explain the Patient’s Bill of Rights and Patient Care Partnership with a client who does not speak the dominant language. What role is the LPN displaying to protect the client’s rights?

Risk management education is a requirement in some states for healthcare professionals to ensure their compliance with local regulations.