Speech analytics is the process of analyzing recorded calls to gather information. It brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise.

Forecasts are predictions based on time-series information.

Data mining occurs on structured data that are already in a database or a spreadsheet.

What segments a heterogeneous population of more homogeneous subgroups?

Web mining analysis describes technologies that allow users to see, or visualize, data to transform information into a business perspective.

What is estimation analysis?

Distributed computing processes and manages algorithms across many machines in a computing environment.

A repository is a central location in which data is stored and managed.

One of the primary goals of a database is to eliminate information redundancy by recording each piece of data in only one place in the database. What does the elimination of information redundancy do for a database?

What is a forward integration?