Elisa has worked as an administrative assistant at the same company for several years. Over the past few months, she calls out of work more often and has grown tired of doing the same tasks. She wants to stay with the company but would like to take on additional training responsibilities for new staff. Which of the following best describes the most appropriate course of action in the assessment process?

Kellan has been a certified behavior analyst at their current clinic for the past year. The clinic director has observed that Kellan is showing signs of individual burnout. An assessment indicates that Kellan is struggling to review data and update programs promptly. The clinic director believes this is due to a lack of formal training in writing and updating programs. The clinic director offers to supervise his work to reduce the time needed to review and update targets. Which of the following would be the most appropriate course of action in the intervention process?

Melani works as a consultant for an inpatient clinic to help improve patient care quality. She has noted that current care quality suffers from a lack of specific feedback to direct care staff and insufficient data collection on staff behavior. She trains supervisory staff at the clinic in collecting data and providing feedback. Melani then gathers data on these supervisory practices to see how well they are being implemented. According to Reid et al. (2021), what should Melani do next when taking this approach to supervision?

A city manager is developing a relationship map that includes all the various departments supporting the city’s functions and services. The manager initially identifies 10 departments, including the water and utilities department, the sanitation department, and the department that coordinates first responders. Which of the following best describes the component used by the city manager in creating the relationship map?

Which of the following is an example of pay-for-performance (PFP)?

Ravi has been feeling disengaged at work and has taken more unscheduled days off. His organization recently removed a performance-based incentive program that rewarded employees for meeting project deadlines. This change has significantly lowered his monthly earnings, and his productivity (along with his colleagues’) has decreased noticeably. By the end of the quarter, the company’s profits are much lower than those of the previous quarter. What is the likely consequence related to burnout?

An early-intervention ABA clinic has recently seen an increase in behavior technician turnover. During exit interviews, the technicians report that their main reason for leaving is feeling they did not receive enough training when they began the job. The clinic director revamps the initial training process to be more comprehensive and incorporates competency checks throughout. Which of the following would be the most appropriate course of action in the intervention process?

Hiroshi is a quality assurance supervisor at an electronics manufacturing company. One of his technicians, Mei, has difficulty communicating defect reports effectively. Hiroshi wants to evaluate Mei’s reporting skills but aims to avoid risking errors that could delay production. He chooses to assess her performance in a controlled setting where mistakes won’t impact actual production schedules. Which assessment strategy would be best for Hiroshi to use?

Hayden works as a chef at a bed and breakfast. In preparation for staff leaving, as well as a decrease in reservations during the winter months, he is also trained to handle housekeeping duties. Which of the following best describes the strategy the organization used in Hayden’s training?

Which is an example of a workplace contributor to burnout?