The Baldrige Award features nine criteria arranged in a structure-process-outcome framework. Which of the following is NOT a structural aspect of quality in the Baldrige Award criteria?

Which of the following are obligations of a managed care organization to its patients?

Medicaid spending increases are the result of:

In purchasing health insurance, which of the following is NOT typically a consideration?

Efforts to control the costs of Medicare have been undertaken via legislation mandated to create prospective payment systems for:

Marketing can be defined as:

In wisely selecting a target market, positive attributes should include:

Software applications in health care have traditionally been used to manage:

A “thinking” manager could best address information misperceptions by:

“The Dartmouth Atlas of Health Care” documents what aspect of health care?