1. When comparing technical with personal writing, emotion can interfere with a person’s understanding of an academic or technical document

20. Memos may be sent to only one person. 

16. The writing process is usually the same for everyone. 

25. When using a graphic in a report, a person should explain the significance of the graphic when introducing it. 

21. A sender of a text message should consider the audience to determine how formal the message should be. 

19. Grouptalk happens when members of a group are willing to go along with the group’s preferences without expressing their disagreement. 

8. When technical writers are deciding which data to focus on, they should divide their audience into two groups: primary audience and general audience. 

33. Web users may become discouraged when using a site that contains too many graphics. 

23. Hierarchical order means listing people’s names in a memo according to their degree of importance to the organization. 

Figure 4-10 Refer to Figure 4-10. Which of the following movements would illustrate the effect of an increase in the incomes of parents with school-aged children on the market for violin lessons?