Tina, the coding supervisor at Highlands Hospital, has heard…

Tina, the coding supervisor at Highlands Hospital, has heard rumors that her facility is starting a coding training program. Rumor also has it that the HIM director is trying to recruit the coding supervisor from a neighboring hospital to head up the training position. Tina makes the following statement to the assistant director: “I’m obviously not good enough for the training position. Perhaps I should resign.” Determine how the assistant director should respond.

Samantha is the evening discharge analysis clerk. As the eve…

Samantha is the evening discharge analysis clerk. As the evening supervisor, you personally trained her regarding the correct job procedures and policies. Within the past 2 months, Samantha has received an oral and written warning for failure to follow job procedures. Your facility utilizes a progressive discipline system. Determine the next appropriate step?