Clarence had a family emergency come up unexpectedly and was…

Clarence had a family emergency come up unexpectedly and wasn’t able to attend the standing team meeting. When Clarence returned at the next meeting, Shauna noticed he seemed really distracted and kept checking his phone. After the meeting, Shauna invited Clarence for coffee to check in and see how he was doing. What type of function is Shauna most likely performing?

Greg stepped into an elevator and noticed the other passenge…

Greg stepped into an elevator and noticed the other passengers were all facing the back of the elevator instead of the doors at the front. While he thought it was unusual, he too turned around to face the rear of the elevator. Greg’s behavior demonstrates the power of: