Which of the following characteristics is closely associated with late majority adopter groups?

M-commerce refers to ________.

SJC is a new retailer that targets the youth market. SJC needs to make an impression using advertising, and decides to use funny or irreverent ads to get its point across. Each ad features one of SJC’s competitors and conveys an advantage SJC has over that competitor. Which of the following is the company using to convey its membership in the retail segment?

Mass merchandisers and discount stores typically fall into the ________ group with respect to margins and volume.

In ________, the seller offers goods both individually and in bundles and often charges less for the “bundle” than for the individual products.

Madame Tussaud’s wax museum is a popular tourist attraction in London. The museum charges higher entry rates for tourists compared to locals. This form of price discrimination is known as ________ pricing.

Which of the following consumer promotion tools refers to explicit or implicit promises by sellers that the product will perform as specified or that the seller will fix it or refund the customer’s money during a specified period?

The customer service representatives at G.K.’s customer service center must know as much about the products as possible, so that they can help customers solve their difficulties without sounding hesitant or unsure of themselves. Which of the following determinants of service quality are they being asked to demonstrate?

A company can be said to have used ________ if the company distinguished among customers buying on the basis of price, service, and quality.

________ is the period of slow sales growth and nonexistent profits.