When a company requires customers to pay today’s price and all or part of any inflation increase that takes place before delivery, it is known as ________.

The degree to which the beneficial results of an innovation’s use are observable or describable to others is called ________.

A brand ________ can be defined as any information-bearing experience a customer or prospect has with the brand, the product category, or the market that relates to the marketer’s product or service.

According to Ries and Trout, Cadbury suffered from ________ when the company allowed its brand to become diluted by putting their name on such variants as mashed potatoes, powdered milk, and soups, apart from chocolates and candies.

A product’s purchase cost plus the discounted cost of maintenance and repair less the discounted salvage value gives the ________ cost.

Which of the following statements is true about the five forces identified by Michael Porter that determine the intrinsic long-run attractiveness of a market or market segment?

What function does a company’s public relations department perform when it promotes understanding of the organization through internal and external communications?

If a company adapts or changes both a product and the communications, the company engages in a process called ________.

________ refers to the task of securing editorial space – as opposed to paid space – in print and broadcast media to promote or “hype” a product, service, idea, place, person, or organization.

A music school in Boyles Height, LA, specializes in teaching the guitar and the violin. After a spurt in growth and a few successful years, the school is experiencing a slowdown in sales and stability in its profits due to an increase in competition. The school is in the ________ stage of its life cycle.