During a therapeutic interaction a client cries as the nurse…

During a therapeutic interaction a client cries as the nurse explores the relationship of the client and her now-deceased mother. The client sobs “I shouldn’t be blubbering like this.”  Which response by the nurse will block communication with the client?

A brother calls to speak to his sister, who has been admitte…

A brother calls to speak to his sister, who has been admitted to a psychiatric unit.  The nurse connects him to the community phone, and the sister is summoned.  Later the nurse realizes that the brother was not on the client’s approved call list.  What law has the nurse broken?