One effective strategy for crafting online sales messages is letting receivers know how they may opt out of receiving future messages.  

If your receiver might overlook the bad news, it is appropriate to use the direct strategy.

Although the Supreme Court found in favor of the Cherokee in Cherokee Nation v Georgia and Worcester v Georgia, President Jackson decided

Katherine must use headings in a report. What should she do to make sure that her headings are effective?

One of the most important steps in the writing of a report is researching the report topic.

Persuasive requests are generally more effective when they are organized directly.

Persuasion used in today’s business environment focuses on manipulating others. 

In which of the four quadrants of leadership would you place Superintendent Robinson?

Progress reports are written for only internal readers.

What are the steps in an Analytical Decision Making Model in order?