A _____ is the part that an individual plays in a group that helps the group reach its goals.

Implementing _____ requires making corrections until errors virtually disappear.

A(n) _____ group is created by its own members for purposes that may or may not be relevant to organizational goals.

Acknowledging the existence of conflict but downplaying its importance is known as _____.

An advantage of teams in an organization is that they enable  the organization to shed its _____.

Durability is the dimension of quality that refers to:

A shift supervisor in a department store is a member of a(n):

_____ is the process of designing work so that it can be completely or almost completely performed by machines.

Centralized networks perform with greater efficiency and accuracy when a task is _____.

A large technology firm has research centers in a number of countries. In order to reduce the cycle time of projects, team members in one city leave a list of “to-do” items on a shared web portal. These items are then picked up a few hours later by another team in a city separated by several time-zones. This organization is making use of _____.