What are the 4 steps for problem solving, as they were taught in unit 2？　 Write out the steps and explain each in Japanese.

How can you politely say, “I’m sorry, I should have said that earlier.”

You should sit comfortably in your chair with relaxed back resting against the back of the chair.  

Description Describe, in Japanese and in more than 5 descriptive sentences, the man in this picture.  

スミス先生の教え子（おしえご）でいらっしゃるんですね。

How would you politely say, “I’m so sorry I came without an appointment.”

Past Narration Describe, in Japanese and in detail, a culture shock experience that you have experienced. If you did not experience a culture shock in Japan, it can be any other time that you were surprised by a cultural difference. This cultural difference can be interpreted broadly as needed to include generation gap, environmental difference between a roommate or your spouse and you, etc. This should also include at least 5 events that took place in chronological order. (For example, one might write something like this in Japanese: My biggest culture shock came when I went to milk a cow on a farm. I had the chance to try milking by myself. It was my first time to do this, but I decided to try. Suddenly, they all yelled and quickly ran aside. I didn’t understand what was going on and stayed where I was, next to the cow, only to get covered in a great mess of cow poop. Everyone laughed at me, then turned to comfort me, but they told me to go clean myself up. So, I went to the bathroom and cleaned up and joined back up with the group. It was an embarrassing but interesting experience and I made a few good friends from it.)

Before I enter the interviewing room, I should knock and wait for an invitation to enter.    

Even when exchanging business cards at the same time as the other person, you should try to give with both hands and receive with both hands as much as possible.  

In formal situations, what should you say for the following words in Japanese? Each word may be used once, more than once, or not at all.