Garrison Enterprise Garrison Enterprise is a well-known company that has been around for many years. However, Mr. Jackson, its current CEO, has noticed recently that the company is not performing up to par. He has been watching the employees closely. Mr. Jackson saw that his workers do only what is required and that no one seems to go above and beyond what is necessary.   He thinks this is odd because Garrison Enterprise used to have dedicated employees who felt a real sense of ownership toward the company. Now it seems that the employees need to be watched all the time just to make sure they are doing the minimum required. The company has always tried to help its employees through various measures, but recently these measures have been unsuccessful.   Mr. Jackson also observed that the employees were not engaging with each other. They all seemed to be at ease with each other, but there was very little interaction. When Mr. Jackson asked his top managers to study the situation more closely, they reported that the employees were neither dissatisfied nor motivated.   Mr. Jackson decided that things needed to change. He decided that the managers would reward only very good behaviors and punish anything that was considered bad behavior. While this may not be the best option, Mr. Jackson believes that it may work for the near future.  Refer to Garrison Enterprise. Based on Herzberg’s theory, which of these factors was applied to Garrison Enterprise employees?

Individuals in a market who earn more than $100,000 can be classified as _______.

The Craft House Penny works for a retail shop called The Craft House. Penny was often quite rude to customers when they annoyed her. One morning, her supervisor asked Penny into her office and informed her that her behavior was unacceptable. To be rude to one customer could cause several customers not to come back. Penny’s supervisor told her that retaining a customer is much cheaper than trying to get a new one. After their constructive discussion, Penny’s boss told her that she wanted her to go out on the floor that day and attempt to be more helpful to customers.   Over the next few months, Penny began to help customers learn more about the different products in the store and often explained why the customer might want to purchase one product over another. In doing so, she realized the importance of her role in the retail shop and began to truly enjoy her job. She started to think about the future of the company. She even thought that the company could do very well if it were to sell its products on eBay. When she brought this idea to her boss, her boss thought it was excellent, and asked Penny to look further into the pros and cons of her idea.   After evaluating Penny’s research, her boss decided to move forward with the idea, asking Penny to head up this new venture for the company. Penny then realized that retail is not just about making the sale; the customer should be the focus of all operations. Penny now looks up to her boss and is very glad that she was there to mentor her.  Refer to The Craft House. When Penny was brought into her boss’s office, what was her manager trying to explain?

The various tasks in Sanyo’s manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth solders them together. This is an example of job _______.

Honda Motors produces a wide variety of vehicles, including automobiles, trucks, motorcycles, and even aircraft for individuals and businesses. It also operates its own financing division, Honda Financial Services. It seems as if Honda _______.

Western Airline Company Western Airline Company (WAC) is a well-known company in the air travel business. It is currently one of the top firms in the industry. The company prides itself on good customer service and being concerned with the broader social good. WAC management is not only concerned with doing things right, but also with doing the right things. Many of their decisions reflect this philosophy. Early on, the company had a problem with employees reporting their concerns about unethical behavior to the press rather than to WAC management. As a result, the company modified its training to ensure that employees knew the firm’s guidelines on resolving ethical issues. WAC also developed a code of conduct based on standards that continue to be upheld within the company. Since the code of conduct has been put in place, there have been fewer ethical violations. ​ Although employee salaries at WAC are not as high as those at competing firms, the company experiences very low employee turnover. The firm has nurtured an organizational culture that not only makes its employees want to stay, but that also results in higher profits. If WAC can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success.Refer to Western Airline Company. To address the ethical issue reporting problems, WAC management should have implemented all the following guidelines for making ethical decisions except which one?

In providing health insurance for its employees, National Instruments is striving to satisfy which level of need?

Which form of business organization is most heavily regulated by the government?

Most newborns are treated with erythromycin ophthalmic ointment to prevent ophthalmia neonatorum. What disease causes this?

Philips Hue feels that at its current stage—growth—its color-changing LED light products need to meet its competition. It can best do this by all of the following means except ______.