During a recent conversation with Anit, Maya evaluated the validity and usefulness of the information he had shared. Maya, in this case, was performing __________.

Several researchers suggest that one of the best ways to enhance understanding when communicating over a period of time with someone from a different cultural background is to develop __________.

Which listening style is often characterized by the use of second-guessing?

Which stage of the listening process is involved when you focus your eyes on your friend, nod your head, and say “uh huh” occasionally as he speaks?

What is the most effective way to sustain a conversation?

Mrs. Applebaum teaches seventh grade, and definitely prefers her female students over her male students, who are often rude and disrespectful. When one of her female students speaks rudely to her, Mrs. Applebaum doesn’t seem to hear it. What barrier to effective listening is Mrs. Applebaum experiencing?

Your __________ is a description of who you are.

The general cultural perspective on such key issues as death, God, and the meaning of life that shapes how you perceive and respond to what happens to you is called a(n) __________.

What common characteristic do most individualistic cultures share?

To Joseph, a “submarine” is a sandwich. To Alfonse, a “submarine” is a submersible ship. The different meanings Joseph and Alfonse apply to the word “submarine” reflect the idea that __________.