Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, “OK, what part of ‘medium-well’ didn’t you understand? I want you to take this back and cook it so it’s edible. This is ridiculous!” Which term best describes Astrid’s communication behavior?

Marques is teaching his friend how to make a frittata. When his friend makes a mistake, Marques immediately corrects her rather than waiting until the dish is cooked. Which tip to improve accurate responding did Marques use?

__________ is a set of words that has a particular meaning to a person, group, or culture.

When we are __________, our brains are storing important information for us to access later.

Your friend approaches you and says, “Try your best not to picture a fat panda bear.” This, of course, causes you to imagine a fat panda bear. Which power of words does this demonstrate?

What seeks to explain how societies are bound or linked together through their use of symbols?

Alexi is from the Netherlands and has made every attempt to “fit in” with her new American friends. While they may not be consciously aware of it, those friends have also been trying to adapt to Alexi’s communication behaviors. This example demonstrates __________.

Dionne believes she is an aggressive communicator and asks you to help her become more assertive. Which suggestion would be best to offer her?

When Marcelle explains to Archie how he feels isolated and lonely, Archie wants to respond appropriately. He decides to use compassionate listening in order to __________.

The theory that suggests that all people adapt their behavior to others to some extent is __________.