A confirmation class from the local Methodist church visited a nearby synagogue to experience worship from a different perspective. The synagogue provided the group with a guide. The guide explained what would happen during the service, showed them where to sit, how to respond at different times during the service, and was available afterwards to answer any questions. The participants here demonstrated their commitment to which strategy for improving intercultural communication?

Trina was born in 1962 and lived a secure early childhood. In her teens, Trina’s family was uprooted after her father lost his job and her parents divorced. She attributes her current determination toward building a decent savings and balancing her career and personal life to the uncertainty she faced in her early years. Trina’s outlook is typical of a person in which generational group?

Fritz Heider says all people are “naive psychologists” because we __________.

Which statement best describes the general correlation between social support and the prognosis of terminally ill patients?

Which cultural element includes schools, governments, and religious organizations?

Psychologist Eric Berne’s concept to describe people’s overall sense of their own worth and that of others is called __________.

Taron loves to dance, so he attends a ballroom class each Monday evening. Taron feels happy after each class, and he thinks it is because he is surrounded by classmates who all have positive attitudes. Which concept explains how Taron’s emotions are impacted by attending dance class?

Margolis, in anticipating his next public speaking assignment, thinks that while he may not be the most skilled speaker, he is intelligent, he knows how to research a topic, and if he spends some time practicing he ought to be able to get at least a “C.” Margolis is most likely engaging in which technique for improving self-esteem?

Pierre finds that when he speaks to his communication professor, he tries to use some of the vocabulary and concepts he has learned in class. When he speaks to his younger cousin, however, he tends to speak in shorter sentences, using more familiar words and ideas. This is an example of how Pierre is applying the __________ theory.

Jozea notices that he is not successful in expressing his ideas to others. To help, a friend suggests that Jozea should adopt an other-oriented approach, meaning that he should __________.