After Daniela’s professor said something that was upsetting, Daniela left the classroom with tears in her eyes. Her behavior can best be attributed to __________.

Heterosexuals who have negative perceptions of gays and lesbians are more likely to have __________ views about gender roles.

Brody’s wife walks into the family room while he is watching the TV and begins to tell him what she found out at the PTA meeting. Brody turns off the TV and directs his attention to his wife. Which barrier to effective listening has Brody addressed?

What is a general characteristic of our Facebook posts, according to research?

Which dimension of communication social style is described by the tendency to accomplish tasks by making requests, asking for information, and generally looking out for one’s own rights and best interests?

During a recent conversation with Anit, Maya evaluated the validity and usefulness of the information he had shared. Maya, in this case, was performing __________.

Several researchers suggest that one of the best ways to enhance understanding when communicating over a period of time with someone from a different cultural background is to develop __________.

Which listening style is often characterized by the use of second-guessing?

Which stage of the listening process is involved when you focus your eyes on your friend, nod your head, and say “uh huh” occasionally as he speaks?

What is the most effective way to sustain a conversation?