A balanced scorecard shows measures of performance as they related to areas of performance. Which of the following is a measure of performance of customer value?

What is the purpose of the flexible budget?

The sales mix variance would be:

Using the abbreviations listed below, what is the market share variance? AMS = actual market share BMS = budgeted market share SCM = standard contribution margin per unit ACM = actual contribution margin per unit ATM = actual total market BTM = budgeted total market

Which of the following income statement items is analyzed using the sales mix and the sales quantity variances?

Which of the following is the most significant disadvantage of a cost-based transfer price? (CIA adapted)

Which of the following responsibility centers is affected by the use of market-based transfer prices?

Multinational firms often face conflicting pressures when developing transfer pricing policies. Tax avoidance results when:

Residual income is a better measure for performance evaluation of an investment center manager than return on investment because: (CMA adapted)

All other things constant, which of the following would increase residual income?