CASE STUDY   Devan Sacks, age 12, is a new client in the den…

CASE STUDY   Devan Sacks, age 12, is a new client in the dental practice and has been scheduled for dental hygiene care. Devan is in the seventh grade, is one of the star players on the girls’ soccer team, and wears an athletic mouth guard protector. She is accompanied by her mother, Margaret, age 32, and her sister Bridget, age 10. After completing health, dental, and dental hygiene histories, the dental hygienist assesses the teeth, periodontium, and oral self-care skills. Significant findings include gingival inflammation, bleeding on probing around some teeth, and poor oral hygiene. Devan also admits to eating a lot of candy and snacks when away from home and presents with five new decayed areas since her last visit.  She has a knowledge deficit regarding biofilm, periodontal disease process, and personal oral health status.     Which of the following best describes the human needs deficit for Devan in relation to the gingival inflammation ?