A new patient comes to your dental office. Significant findi…

A new patient comes to your dental office. Significant findings from the patient assessment include a history of poorly controlled diabetes and chronic periodontitis. The patient explains that he gets very nervous before an appointment with a physician. The patient states that: “I always get this long lecture about my poorly controlled diabetes. So, I go a long time in between visits and sometimes run out of diabetes medication.” Regarding his periodontal health status, the patient says: “I am so concerned about my teeth; I really want to have a healthy mouth. I have not had regular dental care in the past, but now I have dental insurance. I am really ready to do whatever I need to do to have a healthy mouth.” What helpful information can the hygienist give to this patient who seems ready to take action to improve his oral health?