In arbitration, the disputants have the opportunity to:

Mediators can generate settlement momentum by:

Joint sessions are especially helpful when:

Evaluative mediators are most likely to:

A county government and a construction firm are in mediation over delays and cost overruns in a community center renovation project. In the joint session, both sides are initially polite but clearly frustrated. A county commissioner repeatedly references broken promises and rising community outrage, while the contractor defends its timeline and warns that additional demands may result in further costs. The mediator listens attentively, paraphrases key concerns, and asks clarifying questions, but the tone of the conversation becomes increasingly rigid. After a long pause, the mediator looks at both parties and says, “I think it may be helpful to speak with each of you separately for a bit.”   What are three potential advantages of moving from a joint session to caucuses?

Which of the following is a common outcome-related benefit of mediation?

According to best practices, mediators should refer to disputants:

Open the Formula Sheet (link below) to use while taking the test. You may also use your printed copy. If you have problems opening the formula sheet, make sure you have pop-ups ENABLED in Chrome.   COMBINED Formulas and Tables STA 1053

True or False – Brain functions are particularly vulnerable to the cold; keeping the head warm improves the tolerance to balance deep body temperatures.

Out of the three scales used to assess satisfaction or discontent with the conditions of work, which scale arrange judgments in rank order; they allow only statements of “higher” or “lower.”