Why do managers often offer counseling to underperforming employees rather than just fire them?

A(n) ________ organization is able to change rapidly as needs require.

The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a ________.

Which method of reducing resistance to change is most likely to backfire on the manager who uses it?

Organization development (OD) helps employees ________.

The “white-water rapids” metaphor envisions an organization as ________.

Which of the following best defines sustainability for a company?

Emotional intelligence includes all of the following EXCEPT ________.

________ allow companies to accommodate the needs of workers with nonstandard family situations.

According to Herzberg’s Motivation-Hygiene theory, ________ are associated with job satisfaction.