Vocal interruptions such as stammering and use of “uh,” “um,” and “er”:

A message that communicates information about the subject being discussed:

Deliberate gestures with precise meanings, known to virtually all members of a cultural group:

Emphasizes flexible schedules in which people pursue multiple tasks at the same time:

This parenting style is consistent with a conformity approach. 

When should a funeral director share their personal views during an interaction?

A deliberately vague statement that can be interpreted in more than one way:

According to Wolfelt, which level of communication involves consistent empathy, warmth, and genuineness?

Specialized vocabulary used as a kind of shorthand by people with common backgrounds and experience. 

A person who speaks kindly but avoids eye contact and gestures may be lacking in: