The American petroleum refining industry has experienced ser…

The American petroleum refining industry has experienced serious productivity declines in the past several years. If the industry is to reverse this trend, companies such as Chevron and ExxonMobil, in addition to the government, must take an active role in stimulating productivity. All of the following represent ways to improve productivity except

Ford and Xerox are two companies that have begun moving away…

Ford and Xerox are two companies that have begun moving away from strict job specialization to alleviate employee motivation problems. Each company has adopted a job design alternative that involves workers in a wider variety of tasks. The method they have employed is known as job