Demographic characteristics such as differences in age, gender, race, etc. reflect surface-level diversity among employees.

According to the socioeconomic view, managers’ social responsibilities go beyond making profits to include protecting and improving society’s welfare.

As companies identify more applications for artificial intelligence (AI), it is important to keep ethics at top of mind.

________ involves defining the organization’s objectives, establishing strategies for achieving those objectives, and developing plans to integrate and coordinate work activities.

In the early 20th century, automobiles were made one at a time by craftsmen who could perform every operation necessary to build the car. Henry Ford decided to limit the number of tasks each worker performed so each person could become expert in his position. With this practice, Ford introduced ________.

Carlotta discovered that the supplier with the highest quality also had the longest lead time. The supplier with the best lead time had the highest price. To help Carlotta make her decision, she should ________.

The downfall of the furniture industry due to the subprime mortgage crisis and subsequent job loss of a number of managers in that industry would lend credence to the ________ view of management.

________ departmentalization is based on the product or customer flow through the organization.

Given other things unchanged, managers with well-trained and experienced employees can function well with a wider span of control than those with a less talented workforce.

In the case of functional departmentalization, jobs are grouped according to ________.