We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. Whitney cannot progress any higher in the organizational hierarchy than she has already reached. What type of plateau is she experiencing? 

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What type of training technique would be where we teach the coder the new health insurance codes necessary for their job?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What is the worst type of training evaluation that we should never ever use?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What type of training technique would be where we help streamline processes to ensure that we don’t keep patients waiting for more than 30 minutes in the waiting room?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What would be an example of a soft skill needed in the hospital?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What type of training technique would be where we teach individuals how to utilize the new lab machine as too many people were getting hurt on it?

We are training our employees on a new expense reporting tool to increase efficiency and get the reimbursements back to the employees sooner. As we are getting into the intense traveling season, we want to make sure this software is implemented.  Please define and provide an example tied to the scenario of two types of training. Which one do you think will be most effective here? Why?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. In which stage would we  determine what training is needed first by focusing on what will require the biggest change in employees’ behavior? 

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. What type of training technique would be where we work with Ryan and Jeni as they are interested in being promoted to supervisors?

We are working with a hospital to help train employees on the new patient registration software and triage process to help reduce wait time and have urgent issues treated faster. We are doing this training because we realize the employees are not all aware of some of the proprietary software. We utilize follow up assessments to ensure transfer of learning has occurred. Which of the 3’Ms would this fall under?