Starbucks has introduced the concept of “Starbucks Idea” whe…

Starbucks has introduced the concept of “Starbucks Idea” wherein customers can make suggestions with regard to the products and services offered by the company. It has online Starbucks Idea Partners who listen to the ideas, ask questions, and tell what the company does. This is an example of:  (Ch 13)

A patient has received lumbar traction once before for relie…

A patient has received lumbar traction once before for relief of radicular symptoms and reported that the symptoms no longer were perceived in their left ankle but is now located in the right ankle. The patient returned today for traction, and before setting up the traction, they confided in the PTA that they have not been able to urinate since yesterday. What is the most appropriate course of action to take and why?