Decisions, Decisions (Scenario) Sondra needed help. Her insu…

Decisions, Decisions (Scenario) Sondra needed help. Her insurance company’s rapid growth was necessitating making some IT changes, but what changes? Should they modify the servers that they currently used or purchase an entirely new system? Sondra was confused and needed help in making the correct decision. According to the decision-making process, the first step Sondra should take is to ________.