When NaturaWell, a wellness and supplements company, outsour…

When NaturaWell, a wellness and supplements company, outsourced its product research and development team to reduce costs, the company experienced a decline in innovation and customer loyalty. An internal analysis would likely conclude that NaturaWell failed to protect its ____________.

Sam is a boy scout leader taking a group of scouts on a hike…

Sam is a boy scout leader taking a group of scouts on a hike up a moutain to a camping site. He observes that the hiking group keeps getting spread out because one boy, Joshua, walks more slowly than the others. To keep the group moving together, Sam puts Joshua at the head of the line. This change illustrates which key principle of Theory of Constraints operations management?