Please fill in the blank with the correct form of either ser or estar. 1. ¿Cómo _________ Juan?    (He is tall and handsome.)

Supply chains focus on the physical movement of _____________ through the supply, production.

Before purchasing the goods and/or services, customers determine search attributes, such as color, price, freshness, style, fit, feel, hardness, and smell. These are called ______________________ attributes.

Companies like, Pink and Zara, gain a competitive advantage over their competitors, like Macy’s, as they deploy fashion designers into fashion hubs, like New York City.  This allow these companies to get a good feel for current fashion trends, quickly produce them, and get them to the market faster. This is occurrence highlights the performance measure of  

The concept of value deals with the customers perceived benefits divided by ____________.

A “hierarchical” network deals with prepurchase and postpuchase activities.

There are “five” competitive “priorities” discussed in chapter three.

Productivity equals the quantity of input multiplied by the quantity of output.

Helping customers “finance” their purchase  is considered a ___________________ service.

Sustainability is the act of quantifying the performance of organizational units, goods and services, processes, people, and other business activities