Monica’s boss allows her to make any decision she thinks is important on the spot without consulting anyone. Monica’s boss has this kind of leadership style.

________ is the process of managing the sequence of activities and information along the entire value chain for a product.

The critical path in a PERT is the ________ sequence of events that is required to complete the project in the ________ period of time.

A democratic participative leader ________.

This type of performance measurement format would be most likely to include graphs, tables, and computer outputs.

Managers exert financial control on an organization using ________ analysis.

Organizational processes in value chain management organizations need to eliminate ________.

A high-quality product that doesn’t break down and doesn’t suffer from significant performance deterioration over a long period of time is said to have ________.

When a company does the minimum that the law requires, it is meeting its ________.

A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.