Amoy is responsible for maintaining the high-end printers in…

Amoy is responsible for maintaining the high-end printers in her company. One of the printers is giving an indication that it is time to replace the transfer roller assembly, so she orders a maintenance kit to perform the replacement. Which of the following will be a part of the replacement process?

Jordan, a junior technician, ordered hardware for facial rec…

Jordan, a junior technician, ordered hardware for facial recognition capabilities on every computer at work. Before the hardware was delivered, he was removed from the project to help upgrade the operating system on every computer. After a few months, he was finally able to get back to the facial recognition project. He installs the webcam, the adapter card, and the drivers that were included in the optical media. Issues are evident so he checks the Device Manager and does not see any issues. When Jordan asks a senior technician for help, the senior technician asks him one question. What did the senior technician ask Jordan?