A checklist is a valuable supervisory tool to use when developing an orientation program.

Allison, an HR manager at I.E. Inc., closely monitors job performance, tardiness, absenteeism, and employee complaints among the staff as a way to gauge employee morale. Which method of assessing morale does she rely on most?

Before recruiting for an open position, a supervisor would want to have a job description, not job specifications.

The acronym O.U.C.H. stands for Objective, Unique, Consistent, and Harmless.

The project management-type organization structure violated the principle of:

The job-related requirements used to evaluate an employee’s work and conduct are called ___________________________________.

Gain-sharing plans are group incentive awards.

The supervisor should use the appraisal meeting to formally praise the employee for past or current good performance and to help the employee develop better performance in the future.

Yesterday, Andrew decided to talk to Jillian about her performance. Jillian has been a good performer, but lately her productivity is deteriorating. In this scenario, Andrew should:

Performance standards are the job-related requirements by which an employee’s performance will be evaluated.