An important thing you must know before giving bad news is how your audience will react. 

Within the text of a bad-news message, it is appropriate to use passive voice with words such as although and however to soften the refusal and retain goodwill. 

Put the bad news in the last paragraph when refusing a routine customer request. 

What does the Java Virtual Machine (JVM) do?

All the following claims are true:

Array immutability means that after an array is created…

An enum can extend another enum or a class.

SELECT YES to get full credit for this activity. Only way to have a survey quiz with good feedback.

Strings in Java are immutable. That means that:

Indirect transfers of capital occur only through investment banks.