​_____ is the strategy of preserving market share so that an organization can take advantage of the very positive cash flow.

​_____ tells us that costs decline at a predictable rate as experience with a product increases.

Which of these does NOT represent an antecedent strategy that management can take to prevent absenteeism in the workplace?

Which of the following is true in regards to delivering feedback on employee performance?

Bill, an OBM consultant, identifies that employees working at a sales center are not always following the trained sales pitch. He designs a checklist to measure employees accuracy of performance. Which category of measurement is Bill targeting?

Which of the following monitoring methods is likely to produce the most observer reactivity?

Which of the following tools would be most appropriate for an OBM consultant to use to conduct a contingency analysis on a particular pinpoint?

Analyzes how employee or groups of employees work on tasks to produce one product or service that is valued by organization.  Which of the following areas of OBM are best described here?

Which of the following statements describes the pattern of high frequency absenteeism?

Which of the following is FALSE about using reinforcement in the workplace?