Defensiveness occurs when one person in a relationship withdraws from the interaction, shutting down dialogue and any chance of resolving the issue at hand.

___________ occurs when it appears as if one person gains where another person loses.

Which culture places a premium on preserving and honoring the face of the other person?

How long does your instructor have to respond to your calls, emails, and texts?

What conflict style breeds aggression?

What was a common legal status of enslaved people in the Revolutionary era?

Acknowledgement is paying attention to the ideas and feelings of others through acknowledgement is a stronger form of confirmation than simple recognition.

When creating memos, distribution lists should be in alphabetical order by first names.

The dateline for a letter should begin at 3″ from the top.

Same-Sex couples approach conflict far less negatively than male-female partners. Is this statement true or false?