The strength of the functional structure is that it focuses on results, because managers are responsible for what happens to their products and services.

Everything outside of an organization, including such factors as interest rates and stock fluctuations, is defined as the ________.

“Smoking and the consumption of alcohol are strictly prohibited inside the work premises.” This is most likely an example of a(n) ________.

Today’s organizations mostly rely on strict rules and standardization to guide and regulate employee behavior.

Harley Davidson makes motorcycles, but in its retail stores it also sells clothing, motorcycle accessories, jewelry, and many related products carrying the Harley trademarks made by other companies. Harley Davidson is engaging in ________.

Wendy interviews many middle-level managers and discovers that these individuals believe that external factors constrain managers’ influence over outcomes. The mid-level managers have a(n) ________ view of management.

The sunk costs error occurs when decision makers forget that current choices cannot correct the past.

Employees and customers exerted pressure on Amazon until it issued a public statement indicating the firm would use its clout to push for tougher environmental standards. This is an example of a ________ approach to sustainability.

Transnational organizations are also known as ________.

A procedure is ________.