When speaking on the telephone, you lose the ____ feedback that is so valuable in effective communications.​

​ What type of two-way communication is often the most personal in nature?

Which behavior is the best reaction to constructive criticism?​

A measure of a health care professional’s sincerity is his or her ability to ____ with patients.​

​ Which of the following is an informal source for finding a potential job?

What is the first stage of grieving during the dying process, according to Dr. Elizabeth Kübler ?​

​ Unlike your _____, which can be copied and sent out to several employers, your _____ must be specific and unique for each job.

​ A person explodes suddenly about things that have nothing to do with the circumstances. What term best sums up this individual?

Patients have cyclical periods of distress that usually occur ____.​

Inventing and developing Velcro from analyzing sticky burrs is an example of a(n):​